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February 16, 2005

Amazon, EBay Slip In Customer

Amazon, EBay Slip In Customer Satisfaction (TechWeb via Yahoo! News)
Amazon.com Inc. and EBay Inc. have lost some ground with customers, as the two Internet giants struggle to maintain a high level of customer satisfaction, while also expanding product lines to generate more sales, a study shows.
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Posted by darrenmpower at February 16, 2005 08:45 AM
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